Terms and Conditions

Welcome to oilsbyakshaya.com! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms in full.

1. About Us

Oils by Akshaya is a custom art studio based in Brentwood Bay, Victoria, Canada. We specialize in creating hand-painted artworks, including pet portraits and other custom commissions. All prices are listed in Canadian Dollars (CAD).

For any inquiries, you may contact us at oilsbyakshaya@gmail.com.

2. Custom Artwork and Orders

Each painting is custom-made and begins production shortly after the order is placed. Because of this:

  • All sales are final. We do not offer refunds or returns unless the item is damaged during shipping.
  • If your item arrives damaged, please email us within 7 days of delivery with clear photos of the damage and the packaging.
  • Any artwork requests must be finalized before production begins. Once work has started, changes may not be possible.

3. Damaged or Lost Items:


If your artwork arrives damaged during shipping, please:

  • Contact us within 7 days of receiving your order at oilsbyakshaya@gmail.com.
  • Provide clear photos of the damage to the artwork and the packaging.

4. Use of Customer Images

By placing an order and submitting images for your custom painting, you agree that:

  • We may display the final artwork (and potentially the reference photo) on our website gallery and on our Instagram page (@oilsbyakshaya) or other social media platforms to showcase our work.
  • If you do not want your image or artwork shared publicly, please notify us at the time of your order.

5. Intellectual Property

All content on this website, including artwork, text, logos, and images, is the property of Oils by Akshaya and may not be used or reproduced without prior written consent.

6. Pricing and Payment

All prices are listed in CAD and are subject to change without notice. Payment is required in full before we begin any custom work.

We use secure third-party payment processors. Oils by Akshaya does not store your credit card information.

7. Shipping and Delivery

  • We currently ship only within Canada.
  • Shipping times may vary depending on your location and the complexity of the artwork.
  • Oils by Akshaya is not responsible for delays caused by shipping carriers or customs.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may arise from your use of the website or from the purchase of our products.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on this page.